Privacy Policy


Cleverex (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of any personal information we collect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms, please refrain from using our website or services.



1. Information We Collect

We may collect the following types of information:


1.1 Personal Information

Information you provide directly, such as:

• Name, email address, phone number, and company details when you contact us, subscribe, or register for our services.

• Payment and billing details (processed securely by third-party providers).
  
   

1.2 Automatically Collected Information

Data collected when you visit our website or use our tools, such as:

• IP address, browser type, operating system, and device information.

• Browsing behavior, including pages visited, time spent, and interactions with our website.
  
   

1.3 Client Data

As part of delivering our services (e.g., chatbots and AI tools), we may process data provided by clients, such as customer inquiries or lead information.


2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our AI-powered services, including chatbots, phone agents, and website solutions.

• Personalization: To customize your experience and make our services more relevant to your business needs.

• Communication: To respond to inquiries, send updates, and provide support.

• Billing and Payments: To process transactions and manage accounts.

• Compliance: To comply with legal obligations or resolve disputes.
  
   

3. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data in the following scenarios:

• Service Providers: With trusted third parties who assist us in delivering services, such as hosting providers, payment processors, and CRM tools.

• Legal Obligations: When required by law, regulation, or legal process (e.g., court orders).

• Business Transactions: In the event of a merger, sale, or acquisition, your data may be transferred to the new entity.
  
   

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These may include:

• Essential Cookies: Necessary for the website to function properly.

• Analytics Cookies: To analyze website traffic and improve our services.

• Advertising Cookies: For targeted ads and marketing campaigns.

You can manage your cookie preferences through your browser settings.


5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. When no longer needed, data will be securely deleted or anonymized.


6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.

• Correction: Request corrections to inaccurate or incomplete data.

• Deletion: Request that we delete your personal information (subject to legal or contractual requirements).

• Data Portability: Request transfer of your data to another service provider.

• Opt-Out: Opt-out of receiving marketing communications.

To exercise these rights, please contact us at [Insert Contact Email].


7. Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. These measures include encryption, firewalls, and secure servers. However, no online system is entirely foolproof, and we cannot guarantee absolute security.


8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these websites.


9. International Data Transfers

If you are located outside of [Insert Primary Location], your data may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers.


10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children. If we learn that we have inadvertently collected such data, we will delete it promptly.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date. Please review it periodically to stay informed of any changes.


12. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us at:

• Email: [Insert Contact Email]

• Phone: [Insert Contact Number]